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Terms and Conditions


Welcome to Grahakshahi, the official mobile application of Purnabramha Grocers LLP. By using our app, you agree to comply with these terms and conditions, which govern your use of our services.


Acceptance of Terms


By accessing or using Grahakshahi, you confirm that you accept these terms and agree to abide by them. If you do not agree to these terms, please do not use our app.




We may update these terms and conditions periodically. Any changes will be posted on the app, and it is your responsibility to review them. Continued use of the app after changes are posted means you accept the updated terms.

User Responsibilities


You must provide accurate and complete information when registering on Grahakshahi and keep your account information updated. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Unauthorized use of another person’s account is strictly prohibited.


Privacy Policy


Your privacy is important to us. Our privacy policy explains how we collect, use, and protect your personal information. By using Grahakshahi, you consent to the practices described in our privacy policy.


Product Information and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. The price at the time of billing shall be considered final.


All payments must be made using the methods specified on our app. By placing an order, you agree to pay the total amount, including any applicable taxes and fees. 



We aim to deliver your orders within the timeframe specified at the time of purchase. However, delivery times are estimates and may vary due to unforeseen circumstances. Delivery charges, once the product has been dispatched, are non-refundable.

Returns and Cancellations


For detailed information on returning products or canceling orders, please contact us via phone or email.

Intellectual Property


All content on Grahakshahi, including text, graphics, logos, and software, is the property of Purnabramha Grocers LLP and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written consent.


Limitation of Liability


Purnabramha Grocers LLP is not liable for any indirect, incidental, or consequential damages arising from the use of our services or the inability to use our services. Our maximum liability is limited to the amount paid for the purchased products.


Governing Law


These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Contact Us


If you have any questions or concerns regarding these terms and conditions, please contact us at:

  • Address: Purnabramha Grocers LLP, Shop 1, Shweta Society, Sinhagad Road, Pune, Maharashtra, 411052, India

  • Phone: +91 853 000 5757

  • Email:


By using Grahakshahi, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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